This institution offers distance educational programs where the instruction is offered in both real-time and recorded videos. The Institution shall transmit the first lesson and any materials to any student within seven days after the institution accepts the student for admission and course enrollment.
The student has the right to cancel the agreement and receive a full refund before the first lesson and materials are received. Cancellation is effective on the date the written notice of cancellation is sent to the email: contact@svbi.org, or mailed to the address: 1525 McCarthy Boulevard, Milpitas, CA 95035. If the institution sent the first lesson and materials before an effective cancellation notice was received, the institution shall make a refund within 45 days after the student’s return of the materials.
Cancellation must occur within seven days through the attendance of the first class session. Upon cancellation, the students should return the materials, which will occur within seven days after the institution accepts the student for admission and course enrollment.
The student may withdraw from the school at any time and receive a pro-rated refund if they have completed 60 percent or less of the scheduled days in the current payment period in their program through the last day of attendance. The student shall provide written notice of program withdrawal to the email: contact@svbi.org, or mailed to the following address: 1525 McCarthy Boulevard, Milpitas, CA 95035. After approval, the refund will be less a registration or administration fee not to exceed $250.00, and less any deduction for books and materials not returned in new condition as stated as refundable on the enrollment agreement. A refund will be made within 45 days of withdrawal.
For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:
• The student notifies the institution of the student’s withdrawal or as of the date of the student’s withdrawal, whichever is later.
• The institution terminates the student’s enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; and/or failure to meet financial obligations to the School.
For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. The amount owed equals the daily charge for the program (a total institutional charge, minus non-refundable fees, divided by the number of days in the program), multiplied by the number of days scheduled to attend, prior to withdrawal. For distance education students scheduled days is based on a five day week, which does not include Saturday or Sunday, or any defined holiday as enumerated in Section 6700 of the California Government Code.
If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received, and any remaining amount shall be paid to the student. If the student has received federal student financial aid funds, the student is entitled to a refund of money not paid from federal student financial aid program funds.